PRIVACY POLICY

When you browse, create an account, or place an order with ULTRAS, we may collect contact details (name, address, phone, email), payment and transaction information, account information, device and usage data, and the contents of any communications you send us.

We use this information to process and fulfil your orders, run your account, provide customer support, prevent fraud, and — where you've allowed it — send you marketing about new drops and the Fan Chart. We never sell your personal information.

ULTRAS is built on Shopify, so order, payment and shipping data is shared with Shopify and the service providers who help us run the store (payment processing, courier partners, customer support tools). We do not sell your data to advertisers.

We keep personal and order information only as long as we need it to run your account, fulfil legal and tax obligations, and resolve disputes. Full detail is in our Data Retention Policy.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of marketing at any time via the unsubscribe link in our emails.

Questions about this policy or your data? Email contact@wearultras.com or write to us at 301 Pruthvi Complex, Street No. 8, NGRI, Hyderabad, Telangana 500007, India.