SUPPORT
SHIPPING POLICY
How we ship your ULTRAS order, in India and internationally.
Order processing
Orders are usually processed and handed to our courier partner within 1–3 business days of confirmation. You'll get an email once your order ships.
Delivery timelines
Within India, delivery typically takes 3–7 business days depending on location. International orders can take longer depending on destination and customs processing.
Shipping charges
Shipping costs are calculated at checkout based on your location and order size. Any thresholds for free shipping are shown on the site and at checkout.
International orders
We ship to a number of countries outside India. International orders may be subject to customs duties or import taxes charged by your country — these are the customer's responsibility.
Tracking your order
Once your order ships, you'll receive a tracking link by email. You can also check order status from your account or our Track Order page.
Delays
Occasionally deliveries are delayed by courier or customs issues outside our control. If your order is significantly delayed, contact us and we'll chase it up.
Questions about a shipment?
CONTACT US